Having Money Conversations with Tenants - Online Workshop, 16 December 2020
Talking about money with tenants is a skill. According to research, 50% of adults believe that sharing personal money matters is taboo. When you factor that statistic into the landlord/tenant relationship, it is easy to see why it can be so difficult to encourage tenants to be honest about their finances.
Feeling confident to have those difficult money conversations is an essential component of our work as housing practitioners. The ability to talk about money will enable you to work with your tenants to improve their financial resilience, prevent debt and recover arrears.
This workshop will provide you with the tools and confidence to have those difficult money conversations.
Why we need to have money conversations
The psychology of people and money
The key aspects of financial capability
Gaining trust and influencing behaviours
What to say, how to say it and when to say it
The workshop takes a blended learning approach which provides fantastic added value:
1 x 3-hour online workshop session via Zoom
Access to online self-study learning content and downloadable resources
Option to participate in an individual telephone/video coaching session to further personalise the learning and build confidence
Who should attend:
Anyone who needs to have money conversations with tenants
- Non member: $169
- Senior Professional Member: $118
- Professional Member: $127
- Member: $135
- Affiliate: $152
Click here to see AHI’s new membership structure and join online.
Presenter: Joanna Leckie
Jo is an accomplished, enthusiastic and motivational facilitator and public speaker who prides herself on delivering memorable training that translates to the workplace. She utilises accelerated learning techniques to deliver lively, interactive and engaging on-line and in person workshops.
Jo holds an ILM Certificate in Coaching a BSc Honours degree from De Montfort University and a Certificate in Learning and Development.
Having worked in leadership roles for some of the largest social housing providers in the UK and Australia, Jo has a wealth of experience of working remotely and successfully leading remote and dispersed teams.