Industry Connect: Person Brain Model

11:00am Tuesday, 13 October 2020
12:00pm Tuesday, 13 October 2020
Networking Events

Please note, the webinar time shown above is in Perth Time (AWST). Please adjust the start time of the event to your local time.

Person Brain® Model is a framework and model of practice for understanding the impact that trauma has on the brain. While based on scientific and psychological research, it holds the belief that caring adults in a wide variety of roles including property managers and support workers can have just as positive an impact in someone’s life as any doctor or psychologist. PBM is a foundation for trauma-informed practice and assists others to understand how past experiences influence current behaviours of clients, tenants and people we assist. 

Vinnies WA have decided to roll our PBT to all staff including CEO and board members and believes that it gives staff the foundations for understanding trauma and better assist the people we work with. In this Industry Connect webinar hosted by the WA Branch Committee, speakers will give an overview of PBM, why Vinnies WA took a whole of service approach to rolling this training out and how recently it relates to the COVID situation. Speakers will share why they believe it is a great foundation for housing professionals and could be a valuable foundation for a trauma informed approach to tenancy management. 


Paula O'Leary | Manager, Housing Services, St Vincent de Paul Society (WA)

Paula is the Manager of Housing Services for Vinnies WA and is responsible for the Property and Tenancy Management for Vinnies Specialist Community Services (SCS) including the Vinnies Housing Plus Program which provides transitional housing for youth and families. The program offers flexible tenancy management which takes a person-centered, strength-based, trauma informed approach which offers that capacity to manage tenancies on a case by case basis. A trauma informed approach means that we recognise as an organisation that our tenants are more likely than not to have a history of trauma and acknowledge that this may play in an individual's life-including their tenancy interactions.

Paula and her Housing team has completed the 2 day intensive Person Brain Training and have been looking at further integrating the approach into their tenancy management practices. Paula comes from a strong project administrative background having worked across engineering, mining and health care industries before transiting into Not-For-Profit over 4.5 years ago.

Diana Oomen | Manager, Mental Health Services Community, St Vincent de Paul Society (WA)

Diana is the Manager of Mental Health Services Community for Vinnies WA.  Vinnies Mental Health Service is a recovery oriented programme that provides supported accommodation for adults with a severe and persistent mental health diagnosis, and who require day to day support.  This support is provided via approaches that align with person centred practice and is trauma informed.

Diana has an extensive background in community services spanning over 20 years, having managed Crisis Accommodation for Women and Children, a Child and Family Service in New Zealand and, led a regional component of the NZ Government led initiative Like Minds Like Mine, which addresses issues of discrimination and stigma related to mental health challenges.  She has worked as a counsellor in the areas of drug and alcohol and family violence, as well as working with families who have had involvement with Child, Youth and Family NZ (Child Protective Services).

As part of the Management Team for Vinnies SCS Diana has worked on policy review, developed internal training for staff and has been trained by Dr Paul Baker to facilitate the PersonBrain® Model Training.  Diana is extremely passionate about this training as it has bought together relevant knowledge from all previous areas of work, into one model that serves as a foundation for working with individuals who have experienced trauma.



  • Mark Henderson | Chief Executive Officer | Australasian Housing Insitute

Who should attend:

Housing professionals and community services leadership


  • Free
  • $30 for non-members

To make sure the Membership discount is applied, please log in to the website as a member and click Lookup button at the event registration window. If you're experiencing any issues with registration, please email or call +61 2 6494 7566 for assistance. 

$30.00 *
$30.00 *
* Price includes GST where applicable

Additional Information

Attendance of this event will meet the requirements for 10 CPD points under the current AHI Certified Professional program. Click here to read more about the accreditation for housing professionals.