Having Money Conversations with Tenants Online Workshop - 20 April 2021

1:30pm Tuesday, 20 April 2021
4:30pm Tuesday, 20 April 2021
Professional Development Workshops

Talking about money with tenants is a skill.   According to research, 50% of adults believe that sharing personal money matters is taboo.  When you factor that statistic into the landlord/tenant relationship, it is easy to see why it can be so difficult to encourage tenants to be honest about their finances.

Feeling confident to have those difficult money conversations is an essential component of our work as housing practitioners.  The ability to talk about money will enable you to work with your tenants to improve their financial resilience, prevent debt and recover arrears.

This workshop will provide you with the tools and confidence to have those difficult money conversations.

 Workshop content:

  • Why we need to have money conversations

  • The psychology of people and money

  • The key aspects of financial capability

  • Gaining trust and influencing behaviours

  • What to say, how to say it and when to say it


The workshop takes a blended learning approach which provides fantastic added value:

  • 1 x 3-hour online workshop session via Zoom

  • Post-workshop online self-study learning content and downloadable resources

  • Option to participate in an individual telephone/video coaching session to further personalise the learning and build confidence

Who should attend:

Anyone who needs to have money conversations with tenants


  • Non member: $200
  • Senior Professional Member: $140
  • Professional Member: $150
  • Member: $160
  • Affiliate: $180


Presenter: Joanna Leckie

Jo is an accomplished, enthusiastic and motivational facilitator and public speaker who prides herself on delivering memorable training that translates to the workplace. She utilises accelerated learning techniques to deliver lively, interactive and engaging on-line and in person workshops.

Jo holds an ILM Certificate in Coaching a BSc Honours degree from De Montfort University and a Certificate in Learning and Development.

Having worked in leadership roles for some of the largest social housing providers in the UK and Australia, Jo has a wealth of experience of working remotely and successfully leading remote and dispersed teams.


To make sure the Membership discount is applied, please log in to the website as a member and click Lookup button at the event registration window. If you're experiencing any issues with registration, please email admin@housinginstitute.org or call +61 2 6494 7566 for assistance.

$200.00 *
$200.00 *
* Price includes GST where applicable

Additional Information

Attendance of this event will meet the requirements for 10 CPD points under the current AHI Certified Professional program. Click here to read more about the accreditation for housing professionals.